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Why you need to know about Data Backup - Even if you are the boss !

Every business leader I talk to is certain their company has good backups. Well, pretty sure. Kind of sure? There?s tapes, so there must be a backup, right? Here's what you need to know.....[Read more]

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Why you need to know about Data Backup - Even if you are the boss !

Every business leader I talk to is certain their company has good backups. Well, pretty sure. Kind of sure? There’s tapes, so there must be a backup, right?
When pressed, most  business leaders find that they don’t really know the status of their backups.
I’ll grant you, backups are boring. Like insurance, flu injections and vat reports. But once you’ve seen the face of someone that has lost their company data — or even thought they lost their data — the boredom ends quickly.
As the boss, you want to trust your IT guy, or your IT department, or your brother-in-law that handles your IT. They know technology, and this is their role. But there is a difference between delegation and abdication. And with backup, I think a leader needs to know what’s up.
 

Here’s a few things you should know to keep on top of data protection:
 

Backups fail. Every backup can and does fail. More often than you might think.

There are some things you can do about it:
 

1. Don’t have just one single backup method
Use of both disk & tape backups will greatly reduce your risk of data loss. The downside is, of course, that it costs more to implement and to manage. The upside is a huge reduction in risk of data loss from a failure or a software bug.
 

2. Get in the know.
Have a chat with IT, and get a  report every week or even every day (just like they do) of the status of backup. If everything is OK, you have spent 30 seconds over  coffee getting reassurance that your company is safe. If not, you can help out with some positive support.
 

3. Set the tone.
Troubleshooting backup failures is difficult and time-consuming, and it often happens without  management even knowing there was a failure,  because IT is nervous to tell the bosses. So they work on it silently. But now that you are in the know, you can help.
Let them know that you know software fails  sometimes, and that it’s a top priority to you that they have the time to get it fixed.
Then let the rest of the company know that regular support may be a little slower while IT works on an issue that’s important to the company’s security. Those words mean a lot more when they come from  high up rather than from IT, and you will buy your IT team time to fix the problem, rather than shelving it because of daily IT ‘fires’.
 

4. If your backup is not offsite, you are not safe.
The kinds of events that require restoration from offsite are certainly more rare, but they are company killers if there’s no offsite backup. A fire, the cleaning crew sets off the sprinkler, natural  disasters - they happen. This is what backup is for.

The same day you ask IT to add you to the daily or weekly backup report, ask them how the company  handles offsite backups - You might be surprised at the answer.
 

Extracted from original article by Mike Landen.


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